Thieves. Plain and simple.I was taken aback recently when approached by National Home Services (NHS) who claimed they were in our neighborhood to install "replacement" water heaters. They show up dressed as workers look at your water heater and ask for your current Enbridge bill, they want your account # and are pushy in establishing a date to do an install. I let the rep go through the whole thing, and as the date approached I started doing a little research. My current Water heater rental is with Direct Energy. It is 12 yrs old. Apparently NHS installs the same tanks as Direct Energy.
They lock you into a 15 year term and increase your monthly rate from $13 to $18. Over 15 years you will be spending an increase of $900. They try to tell you that their unit is more energy efficient and that it will pay for the increase. They also give you 2 months free, reducing the increase to only $864, how nice of them, the parasites. This is a giant scam If you read the contract agreement on the back of the yellow copy, in the bottom of the left hand corner you will find the "rights under the consumer protection act" and it clearly states you can cancel this contract within ten days and with no explanation. You also can cancel within 30 days prior to the installation. Needless to say I canceled my contract with NHS Apparently Direct Energy is obligated to replace your water heater at around 10 to 12 years.
I plan to call them and have them inquire as to when a replacement is scheduled. There would be no change in rate with this. Be on the lookout for these tards, they sweep through neighborhoods.
A great rule of thumb is don't let anyone that goes door to door into your house, nor sign any contract at the door. Here is a recent Toronto Star article regarding NHS:
http://www.thestar.com/article/463378 And a consumer forum thread about the exact issue: